Holiday Shipping Policy


Holiday Shipping In Canada

 

Holiday shopping is just around the corner!  Please be advised that our shipping dates are subject to change without notice. Dates in the chart below are only estimates between major urban centres and are dependent on origin and destination. (Additional days may be required for rural and remote locations.)

 


GET YOUR ORDERS ON TIME!

 

Make sure all your gifts for your loved ones arrive in time! The earlier you shop, the more time you will have to wrap and surprise them!

Check our shipping deadlines for the province/territory you are shipping to in order to receive your packages by December 24th, 2023. Please note that the following are estimates only and can vary due to unseen factors outside of our control.  We will do our best to have your orders delivered to you by Christmas Eve!  (That is why we strongly recommend to start your Christmas shopping early!)

 

CUT-OFF DATES for Christmas 2023

 

PROVINCE DEADLINE (Standard) DEADLINE (Express*)
Newfoundland/Labrador
Dec. 11th Dec. 15th
Nova Scotia
Dec. 11th Dec. 15th
Prince Edward Island
Dec. 11th Dec. 15th
New Brunswick
Dec. 11th Dec. 15th
Quebec
Dec. 15th Dec. 18th
Ontario
Dec. 15th Dec. 18th
Manitoba
Dec. 13th Dec. 15th
Saskatchewan
Dec. 13th Dec. 15th
Alberta
Dec. 13th Dec. 15th
British Columbia
Dec. 11th Dec. 15th
Nunavut
Dec. 12th Dec. 16th
Northwest Territories
Dec. 12th Dec. 16th
Yukon
Dec. 12th Dec. 16th

*EXPRESS SHIPPING will require additional cost to expedite your order to your destination.  Additional fee will be requested once determined by our courier and will vary depending on your destination and the size & weight of your package. Please contact us for express deliveries.

**Delivery time may be extended due to unforeseen reasons or circumstances that are beyond our control and during the holiday peak season.  No orders will be delivered on weekends and statutory holidays.


Holiday Return Policy

We've extended our Holiday Return Policy for your convenience.


When?

All purchases that are eligible for return made from December 11th – December 24th, 2023, can be returned until January 31st, 2024. All purchases made after December 24th, 2023, will follow our regular 30-day Return Policy.  Refunds are only acceptable following our regular Refund Policy. (All e-Gift Cards are non-refundable.)

 

Regular Shipping Information



Free* Shipping In Canada

 

*We offer Free Shipping for online orders with product(s) subtotal of $70 or more (excluding taxes, shipping fees, and any additional promotional discounts) shipping to Canadian physical addresses (and PO Box addresses via Canada Post), up to a maximum discount of $20. The Free Shipping Offer cannot be combined with any other coupon or discount.

Additional shipping fees will apply for oversized or irregular packages, bulk orders, or orders shipping to rural or remote locations.

The Free Shipping offer will be applied to orders as a discount line equal to the cost of shipping (up to a maximum of $20). Shipping costs and discounts will be shown in the Shopping Cart once a Shipping Method has been applied and during the final review stage of Checkout. If your order is affected by unexpected shipping fees in addition to the estimate given during Checkout, you will be contacted by someone from our customer service team.

An order is considered oversize if it exceeds any one of these dimensions:

Weight = 30 kg

Length = 1.52 m

Length + Girth = 2.74 m

 

 

Standard Shipping Details


Snow's Boutique ships orders to all Canadian Provinces and Territories as well as internationally via our third party fulfillment centre and are shipped with Canada Post as well as our preferred partnered couriers (i.e. Loomis Express, Canpar, GLS, etc.).

  • Orders are shipped from our warehouse in the Greater Toronto Area, Ontario.
  • Order confirmation email will be sent once the order is received.
  • Shipment Days ("Delivery Days") are only on business days, Monday–Friday only.
  • There is no Saturday, Sunday, or any statutory holiday delivery.
  • The day your order ships & the day your order is received does not count as a time–in–transit day.
  • Our typical cut off time is 3:00PM (EST) on weekdays and will not be shipped on the same day. Our goal is to ship out orders as soon as they are packed.
  • The number of day(s) required for packing depends on the order volume.  For larger order volumes or orders that require special handling, it may take an additional 2-3 business days to pack.
  • The next business weekday would be considered as shipping day when order is packed and ready for shipping.

 

Partnered Couriers (Canada):

  • Depending on the size of order, it typically takes 1 to 3 business days to pack.  Packing days are not considered part of shipping days. Our goal is to ship orders as soon as they are packed and ready for shipping.  Additional 1 to 3 packing days required for large volume orders and/or for special handling services.
  • Deliveries are made all across Canada typically within 3 to 7 business days once shipped.*  Additional 1 to 5 delivery days required for rural and remote locations.* 


Canada Post (Canada):

  • Depending on the size of order, it typically takes 1 to 3 business days to pack.  Packing days are not considered part of shipping days. Our goal is to ship orders as soon as they are packed and ready for shipping.  Additional 1 to 3 packing days required for large volume orders and/or for special handling services.
  • Deliveries are made typically within 5 to 10 business days once shipped.*
  • Postal Office Box address deliveries are only available via Canada Post and may require additional delivery days to arrive.

 

For International Orders (USA & International):

  • Delivery schedule will vary depending on location and size of order.
  • If tracking option is not selected at checkout, Snow's Boutique & its fulfillment centre are not responsible for any loss or damage of package(s) and no refund or replacement will be provided to customer.  Transit time for such orders is not guaranteed. (Customer assumes all risks if tracking option is not selected.)
  • It is strongly recommended to select the tracking option for international orders (USA and overseas).

 

*Delivery time may be extended due to unforeseen reasons or circumstances that are beyond our control and during any holiday period.  No orders will be delivered on weekends and statutory holidays.

 

**Please note Postal Office Box address deliveries are now only available via Canada Post and may require additional delivery days to arrive.  We apologize for any inconveniences! 

 

 

FLAT RATE SHIPPING across Canada only $7.99 for all orders under $70.00 before taxes.